Terms of Service (TOS)

Last Updated: [26/1/14]

By accessing, purchasing from, or using any services provided by {{ shop.name }}, you acknowledge that you have read, understood, and agreed to be bound by the following Terms of Service (“Terms”, “TOS”). If you do not agree to these Terms, you must not use our website or services.

1. Nature of the Service

{{ shop.name }} operates as a digital marketplace providing digital goods, including but not limited to NFA (Non-Full Access) accounts for mainstream games and related digital products.

All products sold are intangible, digital items delivered electronically. Due to the nature of digital goods, all sales are considered final upon delivery.

2. Eligibility

By purchasing from {{ shop.name }}, you confirm that:

• You are legally permitted to purchase digital goods in your jurisdiction
• You understand the risks associated with digital accounts, including potential changes by third-party platforms
• You are purchasing for personal use only unless otherwise stated

We reserve the right to deny service to any individual or entity at our sole discretion.

3. No Refund Policy (Strict)

ALL SALES ARE FINAL

{{ shop.name }} operates under a strict NO REFUNDS policy.

Once a product has been delivered, NO refunds will be issued under any circumstances, including but not limited to:

• Change of mind
• Accidental purchase
• Incompatibility with your system
• Lack of understanding of the product
• Bans, restrictions, or changes imposed by third-party platforms
• User error or misuse
• Failure to follow provided instructions
• Account resets, wipes, or limitations imposed by the game developer or publisher

By completing a purchase, you explicitly waive your right to request a refund through any payment processor, bank, or third party.

4. Replacement Policy (Conditional)

While refunds are not offered, {{ shop.name }} may offer a one-time replacement under strict conditions.

Replacement eligibility requires:

• Valid, clear, and verifiable proof
• Proof must be submitted within the stated warranty period (if applicable)
• Proof must show that the issue occurred before any user interference

Acceptable proof may include (but is not limited to):

• Full, unedited video recordings
• Screenshots clearly showing the issue
• Time-stamped evidence
• Proof that credentials were entered correctly

Screenshots or videos that are cropped, edited, unclear, or incomplete will be rejected.

5. Replacement Limitations

Replacements are not guaranteed and are provided at our sole discretion.

Replacements will NOT be provided if:

• The account was accessed incorrectly
• The account was shared or resold
• Credentials were changed by the buyer
• Security settings were modified
• The account was linked to external services
• The account was banned after delivery
• The buyer violated the game’s Terms of Service
• The issue occurred due to VPN usage, cheating, boosting, or suspicious activity
• The buyer failed to follow instructions provided at checkout or via support

Only one replacement per product may be issued unless explicitly stated otherwise.

6. Delivery Confirmation

Once digital credentials or products are displayed, sent, or otherwise delivered, the order is considered fulfilled and completed.

Failure to save credentials or losing access after delivery is the buyer’s responsibility.

7. Chargebacks & Payment Disputes

Any attempt to:

• File a chargeback
• Open a payment dispute
• Reverse a transaction
• Fraudulently claim non-delivery

will result in:

• Immediate termination of service
• Blacklisting from {{ shop.name }}
• Permanent denial of future purchases
• Submission of evidence to the payment processor
• Possible legal action where applicable

8. Account Responsibility

Once an account is delivered:

• You assume full responsibility for the product
• {{ shop.name }} is not responsible for actions taken by the buyer or third-party platforms
• We do not guarantee account lifespan, rank retention, skins, or features after delivery

All risks associated with digital accounts are fully accepted by the buyer.

9. Third-Party Platforms

{{ shop.name }} is not affiliated with, endorsed by, or partnered with any game publisher, developer, or platform.

Any changes, bans, wipes, or restrictions imposed by third-party platforms are outside of our control and do not qualify for refunds or replacements unless explicitly stated.

10. Abuse of Support

Abusive behavior, false claims, harassment, or attempts to manipulate support staff will result in:

• Immediate termination of support
• Loss of replacement eligibility
• Permanent ban from the platform

11. Modifications to the Terms

{{ shop.name }} reserves the right to update, modify, or replace these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws in the jurisdiction where {{ shop.name }} operates, without regard to conflict of law principles.

13. Acceptance of Terms

By purchasing from {{ shop.name }}, you acknowledge that:

• You have read and understood these Terms
• You agree to the NO REFUNDS policy
• You accept the replacement-only policy with valid proof
• You waive any right to dispute completed transactions